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23 October 2007 @ 03:30 pm
Advice needed  
So I ordered items from a proxy in Japan in July.

I ordered two items which cost 12,600 yen each. Total for the two items -> 12,600 yen x 2 + misc. fees (including Paypal fees) were 30,000 yen. At the time the rate was around $1 = 122 yen so I paid $245 in July. Plus I will need to pay for shipping from Japan to me and pay her proxy fees in December.

Now the proxy is telling me that she is trying to transfer Paypal funds to her bank account and the rate is at 112 yen. I don't know which rate Paypal is using or if it changed that much in a few hours but right now at xe.com it says the rate is $1 = 115.

So now she wants me to pay her an additional $22 to make up the difference. I told her that I don't think it is my fault and don't feel that I should pay extra money and advised her to try to wait until the exchange rate increases in favor of the dollar for her to transfer the money to her bank account but I'm not sure if she has already initiated withdrawal of the funds.

The items that were ordered are limited items that were put on reserve and which don't come out until December. So I can't cancel the order and I can't ask for a refund. Even if she was willing to give a refund I would be losing money.

What should I do?

And please do check out my journal for anime/manga/yaoi goods. xD
kimmmxbiteyourtongue on October 23rd, 2007 11:06 pm (UTC)
Currency rates are changing constantly. If you paid already, I don't see any reason to pay additional money after the inital payment since that was made ages ago.
seerakosumosuseerakosumosu on October 23rd, 2007 11:15 pm (UTC)
That's what I think too.
french_bow on October 23rd, 2007 11:23 pm (UTC)
I don't think you should pay her any extra until December. I know when I pre-order items at places like CDJapan, they give an estimate of the cost at the time of the order, then when the item is released, they send a corrected invoice with the actual exchange rate at that time.
However, if this is an item that she should have PAID for in July, it's her mistake for not doing so at that time.
seerakosumosuseerakosumosu on October 23rd, 2007 11:27 pm (UTC)
She probably paid with her own cash and just left the money I sent to her Paypal in that account. Or maybe you just reserve the item and then pay for it in December, I'm not sure.

BUT I did pay for the total, not including shipping to me which she won't know until December, in July.
french_bow on October 23rd, 2007 11:46 pm (UTC)
In that case, then it's her own problem for not transferring the money out before.
If it's the case that it doesn't get paid for till December, then obviously if the exchange rate has changed, you would be responsible for paying the extra, in the same way the company would charge your visa the extra at that time. BUT, she has no business asking you for additional money till December, if this is the case, because the exchange rate may change back again before then.
seerakosumosuseerakosumosu on October 23rd, 2007 11:54 pm (UTC)
Thanks for your advice. I'll make sure to ask her if the items were paid in July or only preordered with no payment until December.

But if she transfers the money now, it doesn't matter what the exchange rate is in December. She is going to consider only the amount of yen she gets from this transfer, right?

I agree that I shouldn't pay any additional money (if I am going to) until December. But to her, no matter what, she will want extra money because she is losing money now at this low rate.
lydiaillaparatzo on October 24th, 2007 06:47 am (UTC)
Wow, that's weird. I've never had CDJ send an updated invoice.

On the OP: I don't think you should HAVE to pay more - leaving money to depreciate and then asking for more is totally unprofessional - but it's not like you have a choice here. I'd recommend just not dealing with this person in the future.
french_bow on October 24th, 2007 06:51 am (UTC)
Really? Every time I pre-order an item, they send an updated invoice out within 2 or 3 days of shipping the item.
lydiaillaparatzo on October 24th, 2007 07:32 am (UTC)
Perhaps it's because I pay by mail and they figure they can't get the money out of me quickly enough. :O
french_bow on October 24th, 2007 07:51 am (UTC)
Ahhh, that's probably it. Does that process go pretty smoothly? I've had a few people with no credit cards ask me about it, and though I know it's an option, I have never personally done it. Are you able to place pre-orders, etc, with the mail in payment option? Do they take check/money order in US funds, or do you have to purchase an international money order?
Sorry for being so nosey, I'm just curious as to how it works.
lydiaillaparatzo on October 24th, 2007 08:52 am (UTC)
It goes very well. I've never had a payment get lost or take more than a week to get there; it's usually around 3 days, in fact. Pre-orders and everything are open for ordering, however they have to have received your payment before they will put the item on hold for you. If it goes "out of print" before it gets there you're SOL (except for the last mysterious few times when they held something for me before it got there). They'll take USPS international money orders or just plain US cash.

They make it all a totally smooth process but it's still a pain in the ass just for the fact that I have to go to the post office to do it.
As soon as I have a credit card...!!
french_bow on October 24th, 2007 10:12 am (UTC)
Thank you very much for the info, I really appreciate it! It's great that they'll even take cash. That would make it a lot easier for younger people to order. I know a lot of teenagers that would like to blow their Christmas money that way ;)
I don't know if it might help you to know, but you don't have to have a CC to open a paypal account anymore, and they will give you a mastercard debit card that you can use for CDJapan. That's what I usually use, as my bank blocked all transactions in Japan, so I can't even use my regular debit or credit cards anymore.
kawaiistickerskawaiistickers on October 23rd, 2007 11:31 pm (UTC)
I agree with what has been said. The exchange rate changes constantly and the value of the dollar has dropped. It is her fault for not transferring the Paypal funds to her bank account earlier while the exchange rate was high.
racoutletracoutlet on October 24th, 2007 02:31 pm (UTC)
She sounds like a new proxy; most have systems in place to handle exchange-rate fluctuation. Did she agree to the 122 yen rate? If so, it was a bit unrealistic to expect it to stay that high (or low, depending on your viewpoint) that long - for a past few years, it's been for the most part in the 100's-110's.
seerakosumosuseerakosumosu on October 27th, 2007 10:04 am (UTC)
Yes, she is a new proxy. Well... not exactly. She was buying items for friends and members of a community and doesn't seem to know about the fluctuation or Paypal's policies. She first ordered the item for others in January when the rate happened to be about the same and at the highest peak, 122 yen. Of course it fluctuated and then once again it peaked to 122 yen at around the time I bought it. It's very unusual for the rate to be that high in favor of the dollar and it turns out she didn't really know that much about fluctuating rates, current rates, or Paypal's policies. She was also unsure of how much to charge in proxy fees.

Anyway, we've both agreed to a good solution: she will wait to transfer the money until the rate increases in favor of the dollar, hopefully to above 118, sometime before December. Whatever money is lost in the currency exchange she will take out from her proxy fees.